Pica8’s mission statement is a simple one: To be the only networking software vendor your enterprise will ever need – Today, tomorrow and beyond. We are committed to providing world-class support to all of our customers – 24 x 7 x 365.
Once the SSO ID has been created you can set/re-set your password.
Our tiered customer support model is built with four levels of escalation. Initial response and target resolution times range from a few business days to as little as 1 hour based upon:
Pica8 has a growing library of online support resources designed to answer the majority of our customers’ questions, including: